Remote response and review terms

1. Bespoke work

The provider is Human & Soul Management Consultancy FZE LLC. These terms cover written/voice responses, Core Review and Extended Review. Product, price, deliverables, deadline, input limits and included clarifications must be set out in the order before payment.

2. Payment, intake and commencement

Verified payment is followed by detailed intake. Bespoke preparation may begin after payment, receipt of required information and a separate express request to start. The delivery schedule must account for receipt of the complete agreed input. Payment is requested only after the particular order deadline has been agreed.

3. Immediate commencement and cancellation

Proposed condition: the client expressly requests immediate bespoke work rather than waiting through a cancellation period; after payment and actual commencement, cancellation for a change of mind is not provided to the extent permitted by law. This requires UAE and payment-provider review. Payment alone does not mean the entire review is complete and does not waive mandatory remedies for non-delivery, delay, material defects or mismatch with the description.

4. Delivery and completed work

Delivery is evidenced by the agreed files or working access through the agreed channel. An inaccessible file is not treated as received merely because it was sent. Completed stages are recorded for partial performance. The whole package is not automatically deemed delivered after the first message.

5. Observations and interpretations

A review offers observations, connections, interpretations and recommendations within the founder’s informational and consultative approach. It is not a determination of verified intentions, facts, medical conditions or wrongdoing by others. Assumptions require independent checking and no specific outcome is promised. A difference in expectations does not prevent assessment of whether the agreed scope was actually delivered.

6. Team, information and materials

Extended Review may involve specialists from the founder’s own team with agreed access. It does not imply interviewing relatives or partners. Do not provide third-party documents or sensitive data without a lawful basis. Recordings and documents are for agreed personal or internal use, not unrestricted publication. Session recording and case publication are not bundled into general consent.

7. Delivery and enquiries

Deliverables, deadline and the agreed delivery channel are recorded in the order before payment. Service enquiries and complaints: info@humanandsoul.com.

Governing law and disputes

The service provider is incorporated in Ajman, United Arab Emirates. UAE law and mandatory rules applicable to the particular order govern the relationship. Disputes are heard by the competent courts under applicable jurisdiction rules. Access to competent authorities and non-waivable consumer rights are preserved. Mandatory language and consumer disclosure requirements must be met before the relevant order.